Client Support Executive

Job Ref: 156565
Sector: Other
Job Type: Permanent
Date Added: 28 June 2018
  • Stevenage, Hertfordshire, England
  • £20,000 - £25,000 per Annum
  • Tate
  • 01462 455181

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Do you currently work in a Travel Agents and you are looking for your next move on the career ladder?

Do you work in the Travel Industry in a customer focused role and you are looking for a role that offers great career progression opportunities and the chance to travel overseas?

Do you work as a Travel Agent and you really don't want to work weekends anymore?

If the answer to any of these questions is yes, then this exciting opportunity may just be the new job you are looking for.

We are currently recruiting for a ambitious, personable and customer service focused Travel Professional to join an exciting international Travel software company in the role of Client Support Executive.

As Client Support Executive, you will be:

  • Assisting in the implementation and launch of new customer websites and software
  • Providing technical and functional support to software clients and business partners
  • Answering, logging and resolving client support requests
  • Training new and existing clients on software products
  • Providing technical system advice and support to non-technical users
  • Assisting in the implementation and launch of new customer websites and software
  • Taking ownership of customer requests and delivering 1st class customer service

To do this role you must have:

  • Used travel reservation and booking systems
  • Worked within the travel industry
  • Strong problem solving skills
  • The ability to be proactive, organised, methodical and approachable
  • Great communication and customer service skills
  • Ability to prioritise and multitask
  • A proactive approach to learning and investigation and great attention to detail
  • Ability to take ownership for the resolution of issues

Working Monday to Friday you can expect to receive a salary between £20,000 and £25,000 depending upon experience, plus a great benefits package.

If you have the experience to match the brief here, and would love to continue your career in the Travel industry, please use the APPLY button. Neil Copping from Tate will respond to all applications within 2/3 working days.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
28/07/2018 13:37:54
GBP 20000.00 20000.00.