Change Project ManagerPURPOSE OF THE ROLE:The Change Project Manager will be required to work on projects delivering systems and process changes to the brand.The Change...
Change Project ManagerPURPOSE OF THE ROLE:The Change Project Manager will be required to work on projects delivering systems and process changes to the brand.The Change Project Manager will aid the business in evaluating and prioritising projects based on the value to the business and our customers. Ensuring changes align to the overall business strategies as well as satisfying legal and regulatory requirements. This makes for an evolving environment where focus is driven by business opportunities, needs and requirements, making it necessary for the role holder to be able to manage stakeholder expectations as well as evaluating change using formal methodologies.Work with colleagues and teams locally as well as in other business unit locations to ensure that key responsibilities of planning, managing and delivering change projects to agreed timescales are met. KEY ACCOUNTABILTIES Strategy and PlanningWork with the Strategic Change Manager and the Head of Change, SMT and Senior Stakeholders to prioritise and plan projects. Aligning those projects to the needs and requirements of the business as outlined in the business strategy.Assist the Strategic Change Manager in researching and developing new opportunities, systems and processes that will enhance the business offering and service, increase efficiencies provide Operational Accountabilities· Using a standard project management methodology, end to end responsibility for the delivery of assigned business change projects · Lead project planning, scheduling, controlling and reporting activities ensuring that comprehensive project, quality, and risk plans are prepared and maintained and issues are actively managed through to their successful resolution · Management of project stakeholders, ensuring desired requirements are delivered to specification· Deliver effective communication to all interested parties including stakeholders and Senior Leaders to support effective decision-making, provide project status updates, and manage the smooth and integrated delivery of projects· Produce meaningful business cases/proposals and ensure that the projects remain on target to enable the achievement of declared business benefits· To build effective relationships with IT colleagues and other project managers to ensure successful delivery of the IT element of any project· Ensure any new systems are appropriately transitioned into service· Where a third party is involved in a project, manage the relationships ensuring that dependencies are identified and managed and deliverables are achieved, as defined in the project's plan and without incurring unnecessary cost or delay to the project· Engage and manager relationships with Group functions such as Procurement and Information Security throughout the project · Determine, monitor and review all elements of the project, including costs, staffing requirements, project resources, and project risk, ensuring that there are appropriate and effective governance arrangements, supported by appropriate reporting · The co-ordination and management of project meetings, chairing the meetings and documentation of minutes and actions
Cross Division/Business Unit working:Share and contribute to best practice in order to maximise business efficiency across the brand, participating in meetings with other departments. Work with others in the business to achieve and deliver corporate objectives.RiskIdentify and evaluate risks within area of responsibility (including errors, fraud and inappropriate procedures) ensuring sufficient business controls are in place to minimise exposure to risk. Take appropriate measures to manage these, recognising your individual responsibility and accountability for risk in relation to your role and follow effective best practice processes. Establish and maintain entries within the company risk register where relevant.Other· Ensure compliance with all relevant legislation and specifically that which relates to Data Protection, Money Laundering and Treating the Customer Fairly (TCF) and attend update training as may be required from time to time.· Ensure compliance with requirements by ensuring ongoing compliance with the following objectives:o controls in their processes are effective to manage risks (in conjunction with Financial Control)o processes are operating as mappedo provide assistance to financial control in the performing of any testingo exceptions are noted and appropriate remedial action takeno any changes to process/systems have been approved in line with Group policy/procedurePERSON SPECIFICATION· The successful candidate must be able to communicate clearly and succinctly to senior stakeholders and have the necessary skills to manage expectations and understand stakeholders needs· An ability to manage their workload effectively, highlighting any issues to their line manager in a timely manner· Excellent business writing skills · Significant business analysis experience with a record of understanding business and customer needs· Project management experience · Knowledge of ITIL processes · Successfully manage multiple work-streams, meeting milestones and deadlines as agreed with our customers· Experience of defining and reporting on benefits realisations · Experience of the constraints and pressures of working in a regulated industry· Background of working on IT projects Qualifications· 3 years+ business analysis experience, qualifications desirable· 3 years+ project management experience, qualifications desirable· Process Management or Process Improvement qualification such as Lean, Six Sigma, Kaizen desirable· Operational knowledge and experience of the leasing or a financial services environment desirable· Proficient in Microsoft Excel, Word and PowerPoint· Knowledge of Jira or Confluence beneficial
Tate is acting as an Employment Agency in relation to this vacancy.