Customer Response Advisor

Job Ref: 155461
Sector: Customer Service
Job Type: Permanent
Date Added: 17 May 2018
  • Buckfastleigh, Devon, England
  • £17,500 - £18,500 per Annum
  • Tate
  • 01392 432861

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A leading business based in Ashburton are looking to recruit a number of Customer Response Advisors to join the team in both Ashburton and Exeter.

Working in a 24/7 operation, there is a number of permanent roles available covering the following shift patterns:

6am - 2pm

9am - 5pm (with some flexibility)

2pm - 10pm

The main duties of the role are as follows:

  • Inbound calls, evaluating customer needs.
  • Assess and manage an appropriate response
  • Demonstrating empathy and a high level of calmness in a fast paced environment.
  • Adhere to company and industry standards with all calls

The ideal candidate will suit a candidate who has worked in a call handling environment or for the emergency services. You will be comfortable dealing with difficult situations and be able to arrange a swift response to emergency situations.

The role will be subject to a basic DBS check.

The role offers career progression a salary up to £18,500, 26 days paid holiday, pension and Life Assurance.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
16/06/2018 10:56:07
GBP 17500.00 17500.00.