A leading business based in Ashburton are looking to recruit a number of Customer Response Advisors to join the team in both Ashburton and Exeter.Working...
A leading business based in Ashburton are looking to recruit a number of Customer Response Advisors to join the team in both Ashburton and Exeter.
Working in a 24/7 operation, there is a number of permanent roles available covering the following shift patterns:
6am - 2pm
9am - 5pm (with some flexibility)
2pm - 10pm
The main duties of the role are as follows:
- Inbound calls, evaluating customer needs.
- Assess and manage an appropriate response
- Demonstrating empathy and a high level of calmness in a fast paced environment.
- Adhere to company and industry standards with all calls
The ideal candidate will suit a candidate who has worked in a call handling environment or for the emergency services. You will be comfortable dealing with difficult situations and be able to arrange a swift response to emergency situations.
The role will be subject to a basic DBS check.
The role offers career progression a salary up to £18,500, 26 days paid holiday, pension and Life Assurance.
Tate is acting as an Employment Agency in relation to this vacancy.