Customer Service Advisor

Job Ref: 155460
Sector: Customer Service
Job Type: Permanent
Date Added: 17 May 2018
  • Buckfastleigh, Devon, England
  • £16,500 per Annum
  • Tate
  • 01392 432861

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Our client is a hugely successful business providing round the clock support to over 50,000 customers. Due to exciting growth plans, there are a number of Customer Service vacancies within the department.

The main duties of the role are as follows:

  • 1st point of contact for queries, complaints, account queries and technical issues.
  • Ensure the prompt and accurate preparation of documents and contracts
  • Answer all incoming callings within agreed KPI targets
  • Carry out detailed triage on faults and issues
  • Taking payments over the phone
  • Maintain confidentiality at all times

The successful applicant will have a strong academic record, good organisational and interpersonal skills and work well in a team based environment.

A basic DBS check will be required.

Tate is acting as an Employment Agency in relation to this vacancy.

Tate
16/06/2018 11:30:06
GBP 16500.00 16500.00.