Customer Service Advisors Immediate Start!!South NottinghamTemporary, Full Time £8.50 per hour 37.5 hours per week, shift patterns, 5 days a weekOur client, based in South...
Customer Service Advisors Immediate Start!!South NottinghamTemporary, Full Time £8.50 per hour 37.5 hours per week, shift patterns, 5 days a weekOur client, based in South Nottingham are looking for 5 Temporary Customer Service Advisors to join their dedicated Customer Services team to deliver total satisfaction to their customers. Our clients very passionate about what they do and customer satisfaction is at the top of their agenda. You'll be involved with handling high volumes of calls, liaising with both internal and external customers.
You'll need to liaise with their stores in a confident and professional manner and ensure that all customer correspondence is responded to efficiently. Attention to detail is paramount as it is vital that work is accurate in order to provide the business with reports on all aspects of service.
There's no better place to express your potential. You'll be joining a team that always goes the extra mile so if you think this sounds like you then we'd love to hear from you.
Key Responsibilities:-· Answering inbound calls in a professional yet timely manner· Sending outbound emails to resolve customer complaints and queries· Using internal systems to source products for internal customers· Using internal systems to amend and update external customer records
To be successful in this role you'll need:-· The ability to multitask and work at a fast pace· To communicate clearly and professionally over all forms of communication· Ability to problem solve and provide the best customer service to all customers· Customer Service experience
The customer service department opening hours are:- · Monday-Friday (8:00-20:00)· Saturday (09:00-18:00) · Sunday (10:00-18:00)
Please ensure you are available between these hours before applying.
If this role appeals to you and you feel you meet the requirements requested please apply via the link below.
Tate is acting as an Employment Business in relation to this vacancy.