Customer Services Advisors

Job Ref: 154511
Sector: Customer Service
Date Added: 13 April 2018
  • Nottingham, Nottinghamshire, England
  • £7.50 per Hour
  • Tate
  • 0115 899 0303

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Calling all Customer Service Specialists!!

Tate Nottingham are working on behalf of an outstanding and nationally renowned financial business based in Nottingham City Centre, to recruit up to 8 Customer Service Advisors, to join their busy team on a temporary ongoing basis. If you are a recent graduate in finance, working in retail or hospitality and looking for your first opportunity into an office environment, then this could be a great starting opportunity for you!

Role and responsibilities:· Handling customer enquiries via incoming calls and emails· Speaking directly with clientele to resolve any billing queries· Contacting customers directly to update them on their accounts· Chasing any outstanding payments

Skills and experience required:· Outgoing, fun and confident· A strong communicator both written and verbal· Positive and a "can do" attitude to work· Exceptional attention to detail· Organised and efficient

The business itself offers some of the best and most stunning working facilities within Nottingham, with a relaxed and laid back yet professional working environment.

If you have recently graduated and looking for your first opportunity to garner some experience, then this could be a fantastic option to consider. Experience within a call centre environment is not necessary, so candidates with experience in retail or catering and hospitality will also be considered.

ALL candidates must be immediately available and able to start on April 30th 2018 for 8 weeks training with no holidays booked during this time, (exceptions will be made if disclosed at this stage).

Hours: Shift patterns consisting of evenings and 1 day at the weekend. Typically shifts can vary from 08:30am - 5:30pm or 12:00pm - 20:00pm.

Salary: £7.50 per hour during training, increasing up to £8.75 once training has completed.

Due to the nature of their business and industry they are in, ALL candidates must be able to pass intense criminal and credit checks. Candidates who have poor credit history, will unfortunately not be considered.

If you would like to apply, please submit your CV directly!

Tate is acting as an Employment Business in relation to this vacancy.