Permanent CRM Analyst job available for a Bedfordshire company.Paying up to £25,000 incorporating bonuses.
This position is a combination of CRM Coordinator and Analyst. We are seeking someone with the confidence to discuss pricing & opportunities with customers, yet also experience in creating reports and manipulating data to interpret customer patterns and trends. This is a fantastic opportunity for someone with sales or commercial experience but also enjoys analysing data.
This is a super opportunity to work for a very structured, successful business who have good values and staff retention and finish early on Fridays.
You'll be a highly IT literate person, and must have experience using a CRM system (ideally Microsoft Dynamics, but not essential) together with experience of working in a busy sales office.
The main tasks associated with this role include:
. Identifying issues to help improve the customer journey and relationships. To track trends in customer behaviour . Working in conjunction with management, internal and external sales teams, following CRM opportunities, project updates and negotiating orders . Creating reports and filters in CRM to analyse the data for different user groups and suggest ways of changing CRM work flows and processes to improve the effectiveness of CRM data capture. Work in conjunction with the sales team to ensure that all relevant information is captured on CRM. Create good lines of communication and relationships across the company . Occasional field visits with external sales team & occasional assistance with exhibitions and seminars. Proactively approach new projects and implement solutions
We would strongly recommend that you have use of your own transport due to the remote location of this company as public transport does not reach this area.
If this role compliments your skills and experience, Tate would love to hear from you. Please use the APPLY button to attach your CV. Tate Hitchin will pick up your application and contact you within 2 working days by email or phone call.
Tate is acting as an Employment Agency in relation to this vacancy.