Customer Service Advisor

Job Ref: 153456
Sector: Customer Service
Date Added: 07 March 2018
  • Oldbury, West Midlands, England
  • £9.19 per Annum
  • Tate
  • 01582 692543

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Role: Customer Service AdvisorLocation: OldburyType: Temporary, with the opportunity to go permanent after 3 monthsPay: £9.19 plus holiday pay Shifts: 6 days on, 3 days off (rota provided 4 weeks in advance)A combination of early starts and late finishes (earliest start is 7am, latest finish is 1am)Tate are currently recruiting for Customer Service Advisors for one of the UKs most reputable insurance companies.This could be your chance to build an exciting career with one of the most respected and established companies in the country. You will be working within a dynamic team environment, where you will be given full training and the chance to multi-skill and progress your career.What will I be doing?The role will include speaking with new and existing customers and delivering your expertise and knowledge to continue providing world class service. You will be working in a contact centre environment as part of a committed team. Generally, the workloads are high with daily, weekly and seasonal fluctuations. You will endeavour to meet the customers needs and will have the authority, training, skills and experience to deal effectively with the majority of needs raised.What do I need?· Excellent communication skills · Appreciation of great customer service · Ability to work on own initiative · Organisation and planning skills · Team player · Persuasion and negotiating skills · Ability to work under pressure (during busy periods)

Tate is acting as an Employment Business in relation to this vacancy.