Customer Service Advisor

Job Ref: 153025
Sector: Customer Service
Date Added: 21 February 2018
  • Huddersfield, West Yorkshire, England
  • £8.45 per Hour
  • Tate
  • 01582 692543

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Tate are proud to be working with LV= Liverpool Victoria to recruit a temporary team of talented Customer Service Representatives to join their office in Huddersfield. If you enjoy talking to others, take pride in what you do and want to work for an award winning employer - read on...

Located in the centre of Huddersfield, with excellent transport links, LV= know what makes their customers happy - its their people who answer the phones. This is achieved by delivering exceptional customer service, taking time to listen to those at the end of the phone and then doing whatever it takes to provide a positive experience.

LV= are looking for confident individuals, with a polite and friendly manner to take ownership of tasks and queries for their customers. You will be empathetic, make their customers feel special and respond quickly to any requests.

This role is answering a high volume of inbound calls that come into the friendly contact centre, typically the calls you receive will be regarding motor insurance policies. These will be a mixture of new and existing customers. Alongside this, you must ensure that the general administration of their policies is maintained and updated accordingly. Attention to detail is paramount and a confident working knowledge of Word, Excel and Outlook.

LV= will be welcoming their new team to join them on Monday 19h March and stay with them for approx. 12 weeks. This is a 37.5 hour working week, Monday to Friday 09.00 - 17.30 and you will enjoy an hourly rate of £8.45 along with accruing holiday pay as you work. You will have:A positive and customer focused attitudeA previous background within a customer service/ customer claims roleA confident, clear and professional telephone mannerExcellent written communication skills - both written and verbal

Tate is acting as an Employment Business in relation to this vacancy.