Customer Service

Job Ref: 152846
Sector: Customer Service
Date Added: 13 February 2018
  • Hatfield, Hertfordshire, England
  • £20,000 - £22,000 per Annum
  • Tate
  • 01707 320255

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Customer Service HatfieldPermanent - temp to permanent up to £22,000Full Time - 35 hours per week Shifts between - Mon - Thu 9.00am until 8.00pm, Fri 9.00am - 6.00pm, Sat 9.00am - 5.00pm with 1 hour for lunch.Work for a reputable brand that provides exceptional service, training, career progression, discounted restaurant, sports and social club, lovely newly refurbished offices, free parking. Job Spec Dealing with outbound and inbound callsCustomer cancellation requests Retain custom by promoting benefits and resolving complaints Supporting credit control processUpdating customer payment details and advising customers re outstanding paymentsWorking to individual and team KPIs Build a knowledge of company brand benefitsDealing with internal and external enquiries Ensure administrative compliance is met Provide reports on excel Person Spec Excellent Customer Service Ability to deal with difficult situationsExcellent written communication skills Confident telephone mannerNumerate and literateIntermediate use of Microsoft Excel and work Ability to use own initiative and manage own workloadTeam player with a methodical and logical approachExperience of debt recovery /credit control an advantageApply on-line today!

Tate is acting as an Employment Agency in relation to this vacancy.