Retentions Specialist

Job Ref: 151017
Sector: Customer Service
Date Added: 01 December 2017
  • Nottingham, Nottinghamshire, England
  • £8.50 per Hour
  • Tate
  • 0115 899 0303

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Are you an experienced retentions specialist looking for a new opportunity?Tate are working on behalf of a rapidly expanding company based in Nottingham City Centre who are currently looking for an experienced retentions specialist to work with them on a temp to perm basis. You will be responsible for taking calls from customers and supporting them with any complaints or queries they have. The role of a retentions agent will also involve using persuasive sales skills to ensure they retain a customers business.You will be working as part of a team delivering the highest standard of customer services by listening to the needs of a customer and providing a first call resolution.

The role would suit someone with experience in sales, customer service (contact centre) or telesales.With this being a contact centre you will need to be flexible on working between 8am and 8pm Monday - Friday and working every 3rd Saturday. If you have the relevant experience and are immediately available please apply via the link attaching a current copy of your CV.

Tate is acting as an Employment Business in relation to this vacancy.