Sales Support Administrator

Job Ref: 150396
Sector: Administrators
Date Added: 08 November 2017
  • Eastleigh, Hampshire, England
  • £21,000 - £22,000 per Annum
  • Tate
  • 02380 270242

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Sales Support Administrator - Eastleigh - £21,000-£22,00012 month contract initially with the possibility of an extension - Start date ASAPWe have a rare and exciting opportunity for an experienced sales support administrator to join a global organisation during a period of extensive growth. Their people are exceptional and they have a fun and friendly work environment and an amazing reputation for being the best in the industry and have enjoyed years of success. Dealing with customer order progress enquiries, both by telephone, fax or email, ensuring they are dealt with in a professional and timely manner.Proactively communicates to customers when delivery delays occur on their outstanding orders.Run and issue backlog reports on weekly basis to customers.Receive, investigate, record and manage customer return product requests including liaison with the appropriate internal departments to ensure satisfactory resolution for customer. Handle customer credit only and billing only requests for problem orders as required by the Sales Representative.Communicate and coordinate with other departments.Ensure that all administrative procedures/work instructions are followed completely as directed by Management and ISO9001 standard.Cover responsibilities of other Sales Support team members in their absence.

Tate is acting as an Employment Business in relation to this vacancy.