Customer Service Agent

Job Ref: 149769
Sector: Customer Service
Date Added: 21 February 2018
  • Winchester, Hampshire, England
  • £15,000 - £16,000 per Annum
  • Tate
  • 01962 841827

Quick Apply

Request a callback

Send To A Friend

Our lovely Winchester based insurance client is looking for a full time Administrator to join their small friendly team to support their customers. Working a 35hr week; 0900-1700 Monday to Friday. Salary: £15,500 per annumResponsibilities include:· Issuing client documentation, maintaining records, dealing with queries, and other administrative procedures in an accurate and timely manner· Communicating with clients via letter and email to resolve their queries to a high standard· Learning new processes quickly and being able to carry out adhoc work when requiredEssential skills: · Analysis and problem-solving· Good numeracy and literacy· Ability to work quickly with a very high degree of accuracy and attention to detail.· Able to learn multiple procedures and quickly gain an understanding of bespoke systems.· Good time management.· Flexibility to work on different and unplanned tasks where required.· Good knowledge of the Microsoft Office SuiteBenefits include: · Non-contributory Stakeholder Pension (10%)· Life cover (4 times annual salary)· Annual company bonus scheme· 35 hours week - flexitime operated· 22 days holiday with the opportunity to earn 8 extra days in flex time· Casual dress code when visitors not present· CII Study Support· Training and support will be provided in all company procedures

Tate is acting as an Employment Agency in relation to this vacancy.