Customer Service Agents x 5

Job Ref: 149573
Sector: Customer Service
Date Added: 11 October 2017

Quick Apply

Request a callback

Send To A Friend

Recently left University and looking for your first opportunity? Do you have experience in a call centre environment but looking to join a smaller more independent firm?

Tate are working exclusively on behalf of a rapidly expanding and innovative new firm based in Nottingham City Centre to recruit a number of customer service advisors to join their busy collections team on a temporary to permanent basis.

The role will involve:
· Engaging with customers regarding their personal accounts
· Understanding reasons for missing payments deadlines
· Offering financial support advice and potentially setting up payment plans
· Responding to any general enquiries

They are looking for people who have skills in the following:
· Exceptional written and verbal communication skills
· Empathetic
· Ability to say no
· Ability to work in a fast paced and sometimes pressurised environment
· Driven by targets
· Outgoing and confident
· Excellent organisational skills
· Positive attitude to work

They are ideally looking for people with previous experience in collections however a strong background in customer service within a contact centre will also be considered.

Shift patterns: Monday to Friday : 12:00 - 20:00 and 08:00 - 16:00 working every 3rd Saturday
Salary: £8.50 per hour

If you are interested in applying, then please contact the office asap on 0115 899 0303

Tate is acting as an Employment Business in relation to this vacancy.