Collections Agent x 3

Job Ref: 149477
Sector: Customer Service
Date Added: 09 October 2017

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Do you want to join a rapidly expanding and exciting business based in Nottingham? Are you immediately available, have a strong customer service background?

Tate are working exclusively on behalf of an not for profit organisation based in Nottingham City Centre to recruit 3 collections advisors to join their busy collections team on a temporary to permanent basis.

The role will involve:

· Engaging with customers regarding their personal accounts
· Understanding reasons for missing payments deadlines
· Offering financial support advice and potentially setting up payment plans
· Responding to any general enquiries

They are looking for people who have skills in the following:

· Exceptional written and verbal communication skills
· Empathetic
· Ability to say no
· Ability to work in a fast paced and sometimes pressurised environment
· Driven by targets
· Outgoing and confident
· Excellent organisational skills
· Positive attitude to work

They are ideally looking for people with previous experience in collections however a strong background in customer service within a contact centre will also be considered.
Hours: Monday to Friday : 12:00 - 20:00 with NO Saturdays
Salary: £8.50 per hour

If you are interested in applying, then please contact the office asap on 0115 899 0303

Tate is acting as an Employment Business in relation to this vacancy.