Sales and Bookings Assistant

Job Ref: 149413
Sector: Administrators
Date Added: 05 October 2017

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One of the most up and coming music/food venues is looking to employ a sales/bookings assistant to join the buzzy and charismatic team, based in Bethnal Green. The independent public house company owns 7 venues across London, catering for a variety of audiences day and night. This fantastic progressive role consists of administration, sales and event management. The salary will be £22-£25k.

Key Duties:

  • Answer all calls and email enquiries

  • Make contact with new enquiries made via the website using a bookings system

  • Determine appropriate venue for customers/corporate clients

  • Upsell food & drink packages to maximise revenue

  • Confirm bookings and follow up 'in progress' enquiries to meet targets

  • Liaise with venue managers/kitchen operators regarding bookings

  • Contact customers post-event to gain feedback on their experience

  • Contribute ideas to grow the business

  • Assist with organising annual Bethnal Green street party and Hackney Downs festival

  • General office administrative duties as required

Person Specification:

  • Previous experience in a bookings/reservations/administrative/office role or environment

  • Working knowledge of MS package & experience of Collins Booking System would be an advantage

  • Confident/Professional telephone manner

  • Excellent communication and interpersonal skills

  • Outgoing personality and an exceptional attention to detail

  • Ability to resolve queries in a proactive, practical and positive manner

Tate is acting as an Employment Agency in relation to this vacancy.