Housing Needs Officer

Job Ref: 149400
Sector: Other
Date Added: 05 October 2017

Quick Apply

Request a callback

Send To A Friend

Tate are currently recruiting on behalf Brighton and Hove City Council for Housing Needs Officer to join a busy and demanding team. This a long term temp position until January 2018 paying £10.71ph.

The purpose of this job will be to act as the first point of contact for customers, other council teams and external agencies who need information on accommodation options. To do this by assessing housing need, and taking appropriate action. This includes allocating to temporary accommodation and supported housing. To liaise and negotiate with social landlords and other accommodation providers regarding available accommodation.
Main duties:
. To assess housing need, and consider available solutions based on information provided by applicants and third parties
. To provide advice and information to customers, external agencies and other BHCC teams on accommodation options and on our statutory housing duties.
. To allocate accommodation, making best use of stock, based on assessment information and within policy and procedure.
. To work face to face with customers in the community e.g. home visits, viewing of temporary accommodation in accordance with our lone working policy.
. Carry out inspections of accommodation and report back to management and residents, as appropriate.
. Maintain records of customer contact, including any change of circumstances taking appropriate action in line with the assessment process and appropriate systems.
. Maintain a working knowledge of BHCCs allocation policies, and the legal framework these sit within e.g.: Housing Act 1996.
. Identify when to refer to other specialist teams for casework intervention and/ or refer to non-statutory services, ensuring referrals are made in a timely manner.
To be considered for this position you must have:
. Experience in a similar role
. Sound knowledge of Housing Act 1996 and the Care Act 2014
. Understanding of welfare and housing benefits
. Experience in assessing housing needs.
. Good understanding of supporting people with sensitive and confidential issues.
. Strong communication skills both verbal and written.
Please apply below if you have the required levels of experience.

Tate is acting as an Employment Business in relation to this vacancy.