Sales Service Representative

Job Ref: 149337
Sector: Customer Service
Date Added: 03 October 2017

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The duties will include but are not limited to:
- Be the first point of contact for customers/suppliers building up strong relationships and providing excellent customer service
- Receive and process orders via telephone, email and fax
- Prepare quotes in line with guide pricing
- Handle all queries regarding orders placed or due to be placed
- Ensure that orders arrive on time and advise of any potential delays
- Provide a high level of support to the Account Managers to ensure the company delivers the optimum level of customer service
- Investigate and resolve any invoice queries and liaise with accounts to ensure that no invoices are awaiting authorisation / payment
- Work flexibly to provide holiday cover with other Sales Service Representatives
The Candidate
- Highly articulate and numerate
- Excellent organisation skills
- Excellent attention to detail
- Excellent people skills
- Quick to learn
- "Can do", flexible attitude
- Ability to multitask
- Administration experience, ideally in a similar role

Tate is acting as an Employment Agency in relation to this vacancy.