Tate are currently recruiting for one of our manufacturers who are well-regarded by others in their industry. We are seeking a candidate to join...
Looking to work in friendly small team supporting clients and customers with coordinating the administration of internet and inter-company orders? Then this could be the role for you. £18,000 - £20,000 and easily accessible in South Reading.
The role will involve -
Input sales leads and quotations to support the account managers
Follow up on outstanding quotes and customer enquiries
Keep and maintain consistent and accurate records in the database
Handle all general and order specific customer enquiries, ensuring accuracy and orders shipped on time.
Ensure full follow through of the order process from initial customer order, concluding with customer satisfaction and final invoice.
Maintain a high level of inter departmental and customer / supplier communication.
To be suitable you will need to have a natural customer focused working style where you aim to give outstanding service in all that you do, in addition you will need at least 6 months office experience, ideally within a customer service based role but if you have purchasing or invoice processing experience, that's suitable too.
Other key skills -
- Excellent telephone manner, communication and negotiation skills.
- Customer (internal and external) skills.
- PC literate, i.e., email, internet, word processing and some systems experience.
- Ability to be proactive, work on own initiative to resolve customers problems and work as part of a fun team
- Diligent and detail focused with the ability to work to deadlines
This is a lovely role for someone looking to join a small team within a larger organisation where you can have further career development over time.
Tate is acting as an Employment Agency in relation to this vacancy.