Customer Service Assistant

Job Ref: 147762
Sector: Customer Service
Date Added: 09 August 2017

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Our client a leading Mens Fashion Retailer located in London Bridge are looking to expand their customer service call centre team over their peak period. We are looking for candidates seeking the opportunity to go temp to perm as well as candidates looking for short term opportunities.

These positions working in a fun-filled, high energised team environment are an integral part of the customer service team and will involve taking inbound customer queries, responding to email queries and providing 5 star customer service at all times.

You will need to be available to work Monday - Sunday on a rotational shift basis. Monday - Friday between (09:00 - 21:00) and weekends- (08:00 - 17:00) and be available to start immediately

You will be responsible for;
· Answering and assisting all customer queries
· Providing detailed information to the customer
· Chasing up delivery issues and concerns with the third party
· Upselling where possible
· Answering and managing the customer Web chat

The successful candidate must have the following;
· Exceptional phone manner
· Positive attitude
· Customer service experience
· Be a team player
· Self-motivated
· Experience with KPIs
The benefits are as follows;
· Paying £9.33 per hour
· Discounted clothing
· Monthly team lunches
· Incentive vouchers to win
For the right candidates who are hardworking and demonstrate a positive and professional approach have the opportunity to go permanent.
So what are you waiting for APPLY TODAY''

Tate is acting as an Employment Business in relation to this vacancy.