German Customer service Representative

Job Ref: 147423
Sector: Customer Service
Date Added: 05 October 2017

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Are you looking for your next opportunity and want to work for a progressive, expanding company in Trafford which is offering a fantastic salary.

If so and you have current customer service experience and fluent German speaking then look no further!!
Tate are currently seeking experienced, enthusiastic and motivated individuals who are fluent in German, for Customer Service Representative Positions in Trafford park.

Salary: £27000 - £29000 dependant on experience.

Key Responsibilities:
· Account ownership and management of customer relationships (internal and external).
· Discuss issues with customers, employing methods of resolution such as negotiating lead-time, alternative ship points, etc.
· Interact with salespeople, customers, logistics personnel as needed to minimise errors and customer complaints and investigate where appropriate.
· Proactively track and facilitate resolution of customer related quality concerns ensuring sensitive and timely feedback to customer. Review sales order blocks report.
Knowledge, skills and abilities:
· Fluent in English and German
· Good working knowledge of SAP and Microsoft Outlook, Word, Excel & PowerPoint.
· Thorough Inbound customer service background
· Professional ability to handle customer problems and needs.
· Exceptional inter-personal skills and use of these skills in a demanding and fast paced customer focused environment.
· Problem solving skills and techniques.
If you believe you have the above skills set then apply today for an immediate interview. Or contact Tom Halsall on 0161 828 5400.

Tate is acting as an Employment Agency in relation to this vacancy.