Customer Service Administrator


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Job Ref: 147095
Sector: Customer Service
Date Added: 20 July 2017

Customer Service Administrators needed for a 5 month contract. £15,000 - Romsey - Commencing on the 1st of August until December 2017.
This is an exciting opportunity to work for a fast-paced and fun company based within a small and friendly contact centre where they deliver great customer service'
If you are looking for your first role within an office environment or just fancy a change in career then this could be a great chance to gain experience working for a global organisation.
You must be prepared to excel in this role and really put your customer service skills to the test so we are only looking for high calibre dedicated candidates.
The hours are 8.30am-5.00pm Monday to Friday and 9.00am-5.00pm on a Saturday. You will be required to work 1 in 3 Saturdays with a day off in the week, with the possibility of over time in December. You will work a total of 37.5 hours a week.
During the peak period in December our client is unable to authorise any annual leave as this is their busiest period however, there is no requirement to work bank holidays.
You must be able to commit to the dates required and work the hours that are required.
The position:
Taking a high volume of inbound calls from customers who wish to place an order
Responding to orders coming through via email and completing in a timely manner
Processing the details of the order onto the internal database and updating any client information
Processing payments over the telephone and sending confirmation
Liaising with suppliers to fulfil the order during busy periods
The person:
Enjoys delivering excellent customer service
Take pride in their work
Ability to work under pressure
Friendly, team player
Able to learn new skills quickly.

Tate is acting as an Employment Business in relation to this vacancy.

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