Customer Care Administrator

Job Ref: 136250
Sector: Administrators
Date Added: 02 March 2018
  • Romsey, Hampshire, England
  • £18,500 - £19,500 per Annum
  • Tate
  • 02380 270242

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Customer Care Administrator - Romsey - £18,500 - £19,500

French or German languages are essential.My client is looking to recruit a dynamic Customer Care Administrator to join their small and friendly team based in Romsey.You will need to have experience working within a similar customer service based role and have the ability to be incredibly organised in order to manage a heavy workload.Ideally you will need to speak fluent French, German, Italian or Spanish as you will be liaising with clients in Europe and the UK but this is not essential.Duties include:Being the main point of contact for customers and engineers regarding service and breakdown issues via telephone and emailDistributing work to engineers and preparing paperwork ready for invoicingProcessing product and spares orders for customersInputting data onto the internal database and making amendments to bookingsAdministration support for installation and service planningSending out quotations to clients via email and postThis is a fast paced role so you need to be able to make decisions quickly and think on your feet. You will be liaising with people at all levels and handling a wide range of enquiries so you must have a confident telephone manner with the ability to show life skills. Strong organisation skills are key for this role as it is varied and challenging.

Tate is acting as an Employment Agency in relation to this vacancy.