how to have a good day at work - Relationships, Thinking and Influence

How to have a good day at work - Second Three Elements

Relationships, Thinking and Influence

from "How to Have a Good Day"

In our last blog post we discussed Caroline Webb’s book How to Have a Good Day, which contains seven key points to improving your working life:

1.       Priorities

2.       Productivity

3.       Relationships

4.       Thinking

5.       Influence

6.       Resilience

7.       Energy

Previously we looked at priorities and productivity. This time we will be focussing on relationships, thinking and influence and how they can significantly impact job satisfaction.


Even for the most introverted person, positive social interaction is an incredibly important part of each day. Poor working relationships can turn dream jobs into nightmares and vice versa, so how do you build a real rapport with the people you spend most of your week with?

Caroline recommends striving for quality interaction with your colleagues. Try open-ended questions that require more than a one-word answer (“What did you do on your weekend?” rather than “How was your weekend?”), look for things you have in common and invite them to open up to you by opening up to them first. You can also create a real team spirit by establishing collaborative work-based intentions and goals.

If there’s conflict between you and a colleague there are ways of rectifying the situation to bring harmony back to the team. Although it can be difficult, find common ground with them and assume that they’re a good person reacting to a bad situation. They may be going through a tough time. Stay calm and in control no matter what and recognise your triggers in case you inadvertently worsen the situation.


Being able to think outside the box is a skill that is valuable to any business in any industry. Caroline writes that the quickest way to do this is to focus on another task for a while before returning to it later on. This can refresh and reboot your way of thinking. If you’re still struggling to come up with anything new and exciting change the way you approach it; try writing down your thoughts long-hand, talking through it out loud with someone or creating a mind map.

Perhaps the most difficult thing to do when trying to tap into the power of your brain is switching off the autopilot mode. It’s very easy to fall into a routine of performing certain tasks the same way every time. Try to question each element of your task in a positive manner by asking what you could be doing differently.


Thinking outside the box is only beneficial if you’re able to put across your resulting ideas in a way that will influence others to act. Caroline suggests rather than simply talking at your colleagues to involve them by asking questions and adding a bit of novelty and excitement to your delivery. Reward them for listening to you by making the meeting enjoyable.

The information you initially provide is key; you want to give just enough to interest your audience but not too much so as to confuse them. Keep everything clear and simple and never overestimate how much your colleagues know of the subject. It is a good idea to keep reaffirming the concepts you discuss to ensure that everyone is on the same page.

Finally, act assertively and confident, even if you don’t feel it. Assume a bold stance and make sure you can rely on your carefully considered work even if your nerves fail you! Have confidence in your idea so that your colleagues can have confidence in you.

In our next blog post we will be looking at Caroline’s advice on resilience and energy.

Now, focus on the second 3 elements of the book and let's wait for the next video.