Telecare Advisor £18,500 + OTEBased in Hertford, HertfordshirePermanent, Full Time 8:30am 18:30pm, Saturday shift from 9:00am 13:00pm (once a month) Benefits: The company offers fantastic benefits...
Customer Service and Sales Advisor
£18,500 + £5,000 per year OTE
Full Time - Mon-Fri Shifts between 8:30am - 18.00pm
1/4 Saturday shifts from 9:00am - 13:00pm
28 days Annual Holiday + Bank
Have you got the passion and experience in Sales? Have you worked in a Customer Service role before? Do you want to work for a company that is award winning for their Customer Service Delivery with an outstanding reputation?
Then this role could be for you, a company that values their employees and has an excellent benefits package such as; free membership, team incentives, fun sales days, up to 11% pension contribution, childcare vouchers, career progression, free parking, subsidised restaurant.
· Handling calls from customers about how they are finding their memberships, or why they are looking to cancel or change their accounts.
· Up-selling and promoting the additional services that are available to customers where appropriate.
· Building a rapport with customers and delivering exceptional customer service all of the time.
· Administration duties, data entry and adhering to compliance
· Learning and becoming knowledgeable on the company's services and products, with full training provided.
To be successful in this role you will;
· Have previous sales and customer service experience (in a contact centre is an advantage)
· Exceptional customer service skills
· Able to upsell/cross-sell
· Be a strong communicator
· Good rapport building
· Have a positive, friendly and motivated approach
If this role is of interest to you then please apply today or contact Georgie on 01707 320255 for more information.
Tate is acting as an Employment Agency in relation to this vacancy.