What? Customer Service AdministratorWhere? Brighton (Outskirts)When? ASAP How much? £14,000 p/aMy client is seeking a hardworking, switched on and motivated Customer Service Administrator to join...
Tate Recruitment Agency are working in partnership with South Central Ambulance Service NHS Trust and are seeking to recruit staff in the Patient Transport Services team for their contact centre based in Durrington-On-Sea, West Sussex.
The main duties of the role include:
-To efficiently take and record incoming telephone calls requesting non-urgent ambulance transport, in accordance with the set audit procedure
-To handle all incoming telephone calls to the Contact Centre as appropriate to their nature.
-To make outgoing calls as required, efficiently passing messages using IT equipment, telephone or other means and to undertake all administrative duties as appropriate.
It is a challenging yet very rewarding role, and no shift is the same.
- a good communicator with an excellent telephone manner?
- able to work calmly and under pressure?
-Have good organisational & administration skills?
-Have a strong attention to detail?
-Are computer literature including in MS Office packages?
-Are keen to learn new skills and develop?
We have a number of full time positions All staff will be expected to work Bank Holidays (inc Christmas, Easter etc.) working on a rota basis over 24 hours.
This role will attract an unsocial hours allowance of up to 13%
If you are interested in this position please apply below with your CV or contact Sam Rehman 01582 692664/
Tate is acting as an Employment Business in relation to this vacancy.