My client, a professional service firm, based in Reading is looking for a 1st Line Support/Service Desk analyst to join their small team on a...
My client, a managed service provide, on the outskirts of Reading, is hiring for a Service and Contracts Manager to join their thriving organisation. You will be part of a growing team of 6.
Lead the group maintenance strategy for external maintenance contracts with key internal stakeholders;
Manage the procurement of service contracts to meet operational requirements, ensuring efficient and effective purchasing practices while optimizing the balance between quality, service, reliability and price in line with the agreed maintenance strategy.
Meet agreed cost targets when procuring service contracts;
Support continuous operational output by working with service desk colleagues and ensure that contract details are accurate on the system;
Closely manage supplier negotiations and supplier performance to deliver clear commercial advantage;
Own, manage and develop productive supplier relationships;
Work with Group procurement managers to stay informed of wider operational requirements;
Work with finance colleagues to effectively manage cash flow and on-time payment of invoices;
Act as the Procurement lead on external service contracts in the Group;
Produce agreed KPIs and reports;
Take appropriate interest in issues effecting delivery of service to clients;
Support the Business Development team with new business opportunities as a subject matter expert on service contracts;
Effective supplier management to achieve commercial and operational advantage;
Development, leadership and welfare of the Service and Contract team;
Production of agreed KPIs and management reports.
CIPS qualified/CMI qualified or working towards
At least 8 years procurement experience within an integrated supply chain desired.
Experience in Cost Management, SRM, Strategy Development, Strategy and Performance Improvement.
Ability to benchmark and continuously improve business planning and supply chain management processes
Strong negotiation and vendor management skills
Experience of specifying, negotiating and monitoring complex service contracts.
Proven ability to work successfully in a fast-paced multi-disciplinary environment.
This is a full-time, permanent position, working Monday - Friday. The role also involves travel to the clients site.
Tate is acting as an Employment Agency in relation to this vacancy.