Retention Consultant

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A rapidly growing payment solutions company are currently seeking a Retentions Executive to join their team located in Reading. The Executive will be responsible for retaining curretn clients. This is a fantastic opportunity for aCustomer Service Executive with proven customer services skills, and excellent attention to detail to join a medium sized team in Reading with innovative ideas and growth plans for 2017.
Responsibilities will include:
- Liaising with customers to ensure accuracy of documentation
- Resolving customer queries
- Negotiating
The successful applicant will be able to demonstrate:
- Accuracy and attention to detail
- Clear communication skills, face to face and over the telephone
- Excellent verbal and written communication skills
- Ability to multi-task and prioritise
- Proven Customer Services experience
This is a permanent opportunity to join a friendly team located in central Reading. The organisation has grown rapidly in 2014 and taking into account growth plans for the coming years, there is lots of opportunity for you to develop your skills and progress your career.

Tate is acting as an Employment Agency in relation to this vacancy.